Context HelpIf you feel lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A context menu will open. It includes exhaustive information about all the actions that you can perform on that particular page. Each pop-up window appears on the very same page so that you can swiftly get back to your work.
Video TutorialsWe have a wide collection of educational videos describing how to use our Control Panel. They're shot for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step how-to video clips.
F.A.Q.If you can't find the solution you need, have a glance at our extensive FAQ database, which comprises questions asked by real users and offers real solutions. We periodically update our FAQ database with new Q&A's in order to cover all the innovations and new additions to our system.
Ticketing SystemIf you still can't find the answer you need in the FAQ section either, we have a great team of customer support engineers available 24-7-365 and ready to help you with any question. Each trouble ticket you submit will be answered within sixty minutes (the average trouble ticket response time is about 20 mins), so you will not have to wait a long time to get an answer to your question.